Question:

How to uninstall the LANDesk agent?

Warning: Do not use the /forceclean switch on a core server when removing an agent from the core. This will break the core server!!!!!!!!

Jan 27, 2020 DescriptionWhile deploying the Advance Agent MSI file via a GPO, the LANDesk Agent does not install. However, if the EXE file is started manually the installation succeeds.Within the AdvanceAgent.log in the windowstemp directory, there are lines with “Attempting to download file” and “returned 80004005”. Getbases.exe is a LANDesk utility based on Kaspersky UpdaterSDK which downloads AV bases to the core server. It is located in “C: ProgramFiles LANDesk ManagementSuite ldlogon antivirus8” folder. This issue is fixed in the Updater SDK 8.5.1.14and later versions, so consider upgrading. You can remove it by following these steps. Step 1 Double-click the 'My Computer' icon on the desktop. If you are running Windows 7 or Vista, the icon is labeled "Computer." In the drives listed, double-click the one labeled as the Core LANDesk dr. USB Manager Server-Client - The programmatic complex serves for a manage of USB - devices on the distant.The program will be useful (helpful) in offices of companies, which use USB ports not often on there computers.USB Manager Server-Client contains two modules: - USB Manager Server: it is necessary install on a local computer, which would use for connection with remote computers. After running setup.exe from the patch, the log is located in the C: ProgramData LANDESK ManagementSuite Install 10.0 Log folder. Installing on Remote Consoles A Remote Console is any machine that is not the Core Server and has the LANDESK Management Suite Console installed.

Answer:

Run UninstallWinClient.exe. This program is located in the ldmain share on the Core Server. It can be run from that share or copied to the local client and executed. It is standalone and doesn't rely on any other files to run. Uninstallwinclient.exe removes the Windows agent only.

By design, uninstallwinclient.exe will remove:

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All LANDesk files except some in ‘all usersapplication data’ such as the APM DB
All LANDesk start menu shortcuts
All LANDesk services
All registry values and keys except the common API keys containing the LANDesk GUID

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UninstallWinClient.exe has the following command-line options:

/NOREBOOT	The client will not be rebooted after the agent removal process completes.
Dmg vs pgp signature card. /REBOOT	After the agent removal operation the user is prompted to reboot.
/UI	A progress window is displayed during the agent removal process
/NODELCBA	CBA8 (LANDesk Management Agent Service) is not removed by the process. This is useful in some special cases, for example when the agent installation breaks some particular 3rd party software based on the CBA8
/FORCECLEAN	This option was introduced in 9.0 and does remove the whole LANDesk installation. However, this includes some shared dlls so it may result in other programs not working properly.

If you want to uninstall the agent remotely, Uninstallwinclient.exe can also be deployed as an Executable Distribution Package.

No additional files need to be added to the distribution package.
It's recommended to use the /NOREBOOT switch in the package if there is an end user using the client so that the machine doesn't reboot and cause the user to lose work.
When you distribute this package, the agent will be uninstalled but the status of the task will remain 'active' until it times out and eventually fails. This is because the agent is no longer able to report status back to the core.

If uninstallwinclient.exe is failing to remove part of the agent and is causing problems:

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Try the version of uninstallwinclient.exe from the newest service pack.
Notify customer support.

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